Virtual Assistant Service Agreement

This Agreement (Agreement No. VA-2026-009) is entered into as of 04 Aug 2026 (the “Effective Date”) between Renee Alvarez, Virtual Assistant, Admin & Ops Support (“Contractor”), and Harbor & Co. Consulting (“Client”). This is an Monthly Retainer engagement for the virtual assistant services described below.

Included in this retainer

Not included (quoted separately or added by written change order)

Tools, volume & quality standards

Scope may be modified only by mutual written consent. Any change affecting hours or compensation must be documented and agreed by both parties before it takes effect.

This engagement begins 04 Aug 2026 and continues monthly until ended under Section 11. Either party may request a change in monthly hours with 14 days’ written notice.

Rush requests. Work requested with less than 24 hours’ turnaround may be billed at 1.5x the standard rate, agreed before the work begins.

Contractor may pause work if payment is more than 7 days overdue, upon written notice, without breaching this Agreement.

Hours are logged using Toggl and shared with Client weekly, itemized by task. Client may request a time log at any point during the billing period.

Day-to-day communication happens over the channels below. Formal requests and documentation are always confirmed by email.

Working hours: Mon–Fri, 9am–5pm EST. Requests outside this window are addressed the next business day unless flagged as a rush request under Section 02.

Confidential information includes Client’s client lists, login credentials, financial data, internal communications, and business strategy — anything not publicly available that Contractor accesses in the course of this engagement.

Security requirements

On termination, Contractor will delete all Confidential Information and Client credentials from personal devices, cloud storage, and physical copies within 5 business days, and confirm this in writing on request.

This clause does not apply to information that is or becomes public through no fault of Contractor, was already known to Contractor, or must be disclosed by law.

All access is revoked and shared credentials rotated by Client within 2 business days of termination.

All content, documents, and materials Contractor produces specifically for Client under this Agreement are Client’s property upon payment. Contractor retains rights to its own pre-existing templates, checklists, and internal tools used to deliver the work, and may reuse them for other clients.

Contractor is an independent contractor, not an employee, partner, or agent of Client. Contractor manages their own taxes, equipment, schedule, and insurance, and is free to provide services to other clients. Nothing in this Agreement creates an employment relationship, partnership, or joint venture.

During this engagement and for 6 months after, neither party will solicit the other’s clients or contractors introduced through this engagement for a directly competing purpose. This clause does not restrict Contractor from working with other clients in the same or different industries.

Either party may terminate this Agreement with 14 days’ written notice, or immediately for uncured material breach not fixed within 7 days of written notice describing it.

On termination: Client pays for all hours worked through the termination date; Contractor submits a final invoice within 7 days, payable per Section 03; access and credentials are handled per Section 07; and data is deleted per Section 06.

Confidentiality, data deletion, intellectual property, non-solicitation, and governing law survive termination of this Agreement.

Governing law. This Agreement is governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules.

Disputes. The parties will attempt good-faith negotiation for 10 days; unresolved disputes may proceed to mediation and, if still unresolved, binding arbitration in the jurisdiction above.

Force majeure. Neither party is liable for delay caused by events beyond reasonable control, provided prompt notice is given.

Entire agreement. This document is the entire agreement between the parties and supersedes prior discussions. Amendments must be in writing and signed by both parties. May be signed electronically, including in counterparts.

By signing below, both parties agree to the terms of this Agreement.

This Agreement is governed by the laws of the State of Texas, USA. Both parties consent to exclusive jurisdiction in the courts named herein.